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Dropped mobile "dumbphone" down the toilet

treez
Established Contributor
Established Contributor

‎25-04-2025 07:20 PM - edited ‎25-04-2025 07:23 PM

Hi,

I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.

It now doesnt work. So i need another  dumb phone. Can i just buy any  cheap dumbphone from Argos and put my SIM in it?

What if the new phone has a micro SIM card placement? ...(my SIM card is a nano SIM)....How do i change my nano SIM to say a micro SIM?....will EE    do it in one of their shops?

When i try and select a new dumb phone...should it be a 2G one or a 4G one?

Most of the cheap £12 dumbphones in Argos  seem to be with vodafone and need you to pay a £10 airtime fee......say i buy one of these ...can i just take thew SIM card out and put my SIM card in there?...or will  that phone  be locked to vodafone?...

I know that if it is locked to vodafone then it will be a waste of time trying to get them to unlock it....since when i changed from o2 to EE, o2 wouldnt unlock my phone and so i had to buy a new phone.......i then just took my old phone and my new phone into an EE shop and they just sorted it all for me.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-04-2025 07:45 PM

Hi @treez 

Buy an EE or unlocked device. Go for 4G/5G over 2G only. 

Transfer your SIM across, but if you need a new size and your SIM is not already a multi SIM then you can get a new one online or in any EE store. 

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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treez
Established Contributor
Established Contributor

‎25-04-2025 07:50 PM - edited ‎25-04-2025 07:53 PM

Thanks, but all the under £30 dumbphones in Argos are 2G i seem to notice.

This one is £17 on Argos so i am considering buying it...it has Mini-SIM and my SIM is nano SIM...so as you say i can order another one?

https://www.argos.co.uk/product/3283343?clickPR=plp:4:372

I am hoping my nano SIM hasnt been damaged when i dropped the phone in the toilet? Will water damage it?....i think theres a microcontroller in the SIM card?

Do you know where i can order a replacement SIM on the EE Web? (just in case)

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