Other phones & Devices

Stolen phone

Hi,y ohone was stolen and I need to cancel my esim and move my phone number back to my old phone and sim which I still have. I don’t have access to a working phone currently so cannot call and cannot locate a chatbot or email address please repl asap...

You've turned my phone black & white

You've turned my phone black & white. Fix this now without bullsh#t or I cancel tomorrow & move providers. I don't care either way - simply waiting to find out if your're scumbags or good guys. Your call

Error 531?

I've just purchased a Samsung 6 smart watch through ee. I'm not smart savvy so please bare with me! I've bought it with a data plan. I also have a contract phone through ee.   I've been trying to set it up for a week now unsuccessfully. When I go int...

i want to talk to somone

hello i want to talk to some one about my account but i want to do webchat so i can keep the information 

Tablet unlock not working

Trying to unlock my tablet.EE automatic unlock quick and easy/simple does not work and says something wrong our end try again constantly 

I can’t find section where EE buy previous phone. Can anyone help please?

Current sim will not work on a new (albeit it 2g phone)

I've got a new 2g mobile and although it came with a PAYG sim, I thought I would simply be able to put my contract sim into the phone and it would work.But its not working at all and is not recognising the sim - saying "insert sim card" yet if I inse...

Change my new contract mobile

I Start a new phone and a sim contract last week but my mobile battery is dropping very fast can I change my phone with EE.  I don't have insurance