Other phones & Devices

Upgrade

Won’t let me upgrade even though contract ended in dec 2024- just says we won’t let you upgrade or get another phone yet! All bills paid so why? I’m out of contract!!

Resolved! Faulty Chromebook just switched off and no longer charging after 2 months?

@ I Upgraded to the galaxy ultra 25 in order to take advantage of the free Chromebook offer. It was only used for 2 months when it stopped charging. After a little research online I’ve discovered this is a common problem with the battery. No lights n...

Emails

Every time I want to send an email, it comes back with Storage full, I have emptied and deleted all I can but still says the same

Resolved! Network code

How do I get the code to unlock my ee network to any network

Unlock Device Page Not Working

Hi, can anyone get the EE unlock device page to work? Every time I enter the IMEI number, I get the following message (and its been like this for weeks).... "Please try that againSorry, something went wrong on our end. Please enter your IMEI again o...

Unlock 4g mini WiFi

Hello ,I have an EE supplied 4G Mini Wifi locked to EE network , which I wish to " Unlock " .I have supplied the IMEI code to EE and received a 10 digit Unlocking Code .I have Chosen the "Unlock your EE device" option and just received an Email which...

Resolved! Google pixel 8 free ear buds

How do I claim my free ear buds I brought my Google pixel 8a on 26th Jan but can't find the link to claim my free earbudsThanks Yvonne

Want additional line phone or laptop but app says not eligible joined

Been custom for years new app don't recognise this entitlement to multi discount not on account got broadband disc discounts not being applied but was charged for smart WiFi add on told spoke 4k box with regrade total mess my account complaints team ...

Resolved! Sony headphones receipt

Hi I ordered the Sony headphones last year and they've stopped working. I've contacted Sony who want a proof of purchase including vat receipt. Any idea where I'd find this on my account? Or who to contact online? I can't call 150 as I'm deaf so stru...

Resolved! Cancelling a paired watch

Is there any way other than phone I can cancel a plan? I’ve tried phoning 7 times over the last few days & can’t get through, I don’t have time to be sitting on hold for 30 minutes +

Other phones & Devices

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