Upgrade from my A12

[Hach77]

Hi I'm Helen,I need corrections corrected because all I want is a mobile phone,Samsung's reasonable or  cheap I'm a A12 but it's starting to play ...and my contract phone I though it was a year but nope she threw another year and I didn't appreciate...any way I'm told wait April for new phone device and now there saying may I just want a newish Samsung and used maybe 

[Chris_B]

@Hach77  All devices on contract are a minimum 24 months.   You can purchase any device out right say from Argos and put your sim in it.  

[Hach77 · Accepted solution]

No I wanted updated newish samsung phone and that's it can ya show me some because I'm not trading it's personal me old Samsung...so can ya lend a link for 10 15 pound a month buy a Samsung phone 

[Hach77]

I want to buy from youz lot EE  an upgraded Samsung's phones I'm hitting brick wall here and ya not helping ...laters been all morning doing this crap

[Schockwave]

@Hach77 , this is a public forum, not customer services, so you would have to speak to them about this to get this resolved.