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Stolen phone abroad

Dm247
Visitor

Hi I had my phone stolen on Saturday abroad I rang EE to block SIM what should I do now thank you 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Dm247  Did you request to also block the device?  

Do you phone insurance. ?  
Your travel insurance might cover you for this lost device,   
If this under contract you can request a replacement sim so you can use that sim in a different device.  If it is a contract you still need to pay that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Dm247  Did you request to also block the device?  

Do you phone insurance. ?  
Your travel insurance might cover you for this lost device,   
If this under contract you can request a replacement sim so you can use that sim in a different device.  If it is a contract you still need to pay that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.