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Order

Dixiedoo
Investigator
Investigator

‎08-11-2025 09:13 AM

I ordered an up grade on the 4th November and still not received anything yet. I-phone 14 in midnight 125gb. I got an email on the 4th saying they had order but nothing since. I've checked my spam and had nothing 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎08-11-2025 09:32 AM

Hi @Dixiedoo 

If you have not received any order tracking number then you'll need to speak to EE CS on 150.

Then you can use EE order tracking: https://ee.co.uk/help/orders

Lastly download and register on the DPD app as well.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

‎08-11-2025 10:14 AM

. @Dixiedoo , please check your other thread, no need to write again, as you have received a reply, not sure why you have written again, asking the same thing as per your other thread, we have no way of knowing who you are nor do we have access to accounts, this is a public forum.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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