Nreal glasses

Dihort · ‎20-11-2022

Hi I want to order a pair of these to see if they help me with my deafness I have a cochlear implantI wanted to know does the mic pick up speech in noisy situations and are they returnable if not suitable ?
thanks

Chris_B · ‎20-11-2022

@Dihort You get a 14 day cooling off period with online sales. You need to be a contract customer of EE and be within the first 17 months of that contract to order these online via the add to plan store. If you’re not an EE customer you can place an order at any EE store and they would order these in for you. You have the same rights to return a product as with any shop purchase as these are not a device on contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B · ‎20-11-2022

@Dihort You get a 14 day cooling off period with online sales. You need to be a contract customer of EE and be within the first 17 months of that contract to order these online via the add to plan store. If you’re not an EE customer you can place an order at any EE store and they would order these in for you. You have the same rights to return a product as with any shop purchase as these are not a device on contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎20-11-2022

If you order in-store you have no such "change-of-mind" right of return.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Dihort · ‎20-11-2022

Ok thanks I will try and order online 👍