Mobile phone unlocking

Emma1126 · ‎27-08-2023

XRaySpeX · ‎27-08-2023

@Emma1126 : You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

354- · ‎27-08-2023

@Emma1126 - There is a self service portal - https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

XRaySpeX · ‎27-08-2023

@Emma1126 : You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Friz50 · ‎22-10-2023

Done this multiple times and still saying something went wrong

Christopher_G · ‎22-10-2023

Thanks for trying, @Friz50

It may be worth having a chat with our Mobile Care team so that they can request this manually for you.

Chris

Friz50 · ‎24-10-2023

Thanks Chris ,,I tried this and just sending me round in circles ,probably
just try in shop now as it is now really annoying

James_B · ‎24-10-2023

What type of phone are you trying to unlock @Friz50?

When was it purchased?

James

Friz50 · ‎24-10-2023

Contract finished in December 22 ,got phone around feb

James_B · ‎24-10-2023

What type of phone is it @Friz50?

When was the phone purchased from EE?

Are you the original owner?

James

Friz50 · ‎24-10-2023

Huawei 30 pro and yes I own it