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Community Activity
Socail tariff
HiI just connected ee on live chat. Do Ee do a socail tariff. I am over 60 and on a disabilty benefit. The customer service person didn't understand my question A few companies now do this. My isp does it. I am on a very good broadband deal. I am mid...
Straw Poll - Broadband Status Checker (https://ee.co.uk/help/service-status)
All.https://ee.co.uk/help/service-statusDoes the above link only work on some devices? Notably, I am unable to check the status of (my mother's) FTTC broadband connection using the above on iOS, Mac OS. Is anyone successfully able to use the Status C...
Resolved! I received a text today
I received a text today saying "we failed to take payment for your latest bill and added a link to pay. Both my broadband and mobile are paid.
EE WiFi 7 Pro Ethernet Backhaul
HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?
Problem accessing my Broadband account
Help!!!! I've also had a problem accessing my Broadband account via my online account. I've contacted EE more than 5 times to ask them to add my Broadband account so that I can manage it online (or even access my bill. Each time they tell me it will ...
Discovery Plus Activation Issue
We've been with BT for many years and when renewing contract last month like many we were moved to EE. As well as Broadband we opted for Discovery Plus Premium. Tried to activate Discovery Plus after the Broadband went live, wouldn't work but was tol...
Cannot Select from Channel Guide
I have new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...
Resolved! 150 text problem
Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
