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Help transferring data

Crayon
Visitor

Can anyone help me transfer data from my old phone? I cannot acess my old phone (water damage) and I had two google accounts on there. My business data came across when I registered my new phone but my personal data did not. Grateful for any help.

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Crayon 

If you've backed up on your Google accounts then you should be able to download any backed up data when you add the accounts to your new device. If you haven't then it won't download.

Thanks 




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