Bt billing to ee phone

[JimCrawley]

Hi all, 

I have been at EE for the last 15 years, now I find I have the BT problem, OVER BILLING for poor service, I get text messages every other day saying that they are working in my area,

Every call is 40+ minutes of my day, if you think you are the only person with a terrible service you are not alone, I'm currently on the line to cancel my subscription, subscription is the only way of discribing what I pay, it's certainly not a service charge, 

[Peter_W]

Good afternoon @JimCrawley.

Welcome to the EE Community, and I'm disappointed you feel like you're struggling to get the most from your service at the moment. 

Could you please let me know a bit more about what sort of issues you're noticing here?

Is it a mobile phone, or your home landline?

Peter