Adding another mobile to my profile

DCleves · ‎22-07-2025

Ive just ported a number over to EE from another provider. How do I add this number to my profile. The ported number is a PAYG whereas my profile phone is a pay monthly.

Schockwave · ‎22-07-2025

Hello @DCleves ,

Welcome to the community,

You cannot mix pay as you go and contract accounts together on one profile, sorry.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎22-07-2025

Hello @DCleves ,

Welcome to the community,

You cannot mix pay as you go and contract accounts together on one profile, sorry.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.