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rachelfitz99
Explorer

upgraded on 09/01, received confirmation email but have yet to receive anything else to do with the phone being delivered. any help/similar experiences?

3 REPLIES 3
Jon_K
Former EE Employee

Hi @rachelfitz99.

What did you order?

Have you tried tracking your order in our online order tracker?

Jon

Google pixel 6a sage green online order tracker hasn't worked when putting in email or phone number & reference number.

 

 

 

Christopher_G
EE Community Support Team

Thanks, @rachelfitz99

I would recommend calling to speak to our Mobile Care team so they can check your order for you.

Chris