samsung

kemjay · ‎23-09-2023

hello all,I got a new samsung s23 yesterday on contract but on opening the box, i didn't like it. i have not used it nor put a sim card.is there a way ee can collect it back and give me s23 ultra?is this possible?

XRaySpeX · ‎23-09-2023

@kemjay : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want. EE will send you an addressed return bag.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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kemjay · ‎23-09-2023

hello all,

I got a new samsung s23 yesterday on contract but on opening the box, i didn't like it. i have not used it nor put a sim card.is there a way ee can collect it back and give me s23 ultra?is this possible?

kemjay · ‎23-09-2023

hello all,I got a new samsung s23 yesterday on contract but on opening the box, i didn't like it. i have not used it nor put a sim card.is there a way ee can collect it back and give me s23 ultra?is this possible?

XRaySpeX · ‎23-09-2023

@kemjay : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want. EE will send you an addressed return bag.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP