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Mo11ymoo
Explorer

‎01-06-2022 12:02 PM

I placed an upgrade last night. I have confirmation email with no order number so I can not track. Its supposed to arriving today but I have not heard from courier either?

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6 REPLIES 6
BrendonH
Community Hero
Community Hero

‎01-06-2022 12:04 PM

How late did you order it? It may have been too late for todays delivery.

 

You would have received a text from DPD stating it was coming today


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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Mo11ymoo
Explorer
In response to BrendonH

‎01-06-2022 12:06 PM

around 19.30 it was guaranteed today

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BrendonH
Community Hero
Community Hero
In response to Mo11ymoo

‎01-06-2022 12:07 PM

What make, model color size?


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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Mo11ymoo
Explorer
In response to BrendonH

‎01-06-2022 12:10 PM

phone 13 pro max in sierra blue 

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BrendonH
Community Hero
Community Hero
In response to Mo11ymoo

‎01-06-2022 12:11 PM

Popular model, I would give EE a call. There is no account access on here so we can't check the status.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Katie_B
EE Community Support Team
In response to Mo11ymoo

‎01-06-2022 02:46 PM

Hello @Mo11ymoo. 

 

Have you been able to speak with our customer care team for an update on your order?

 

If not, what memory size did you go for?

 

Katie 🙂

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