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invoice number

marka21
Visitor

hi , I got my phone in store and I have the receipt and paperwork but can't find my invoice number anywhere ,anyone help with this ? 

thank you 

10 REPLIES 10
Christopher_G
EE Community Support Team

Hi @marka21 

Welcome to the community.

What is it that you need an invoice number for? Is there a reference number on the receipt?

Chris

I need it for the claim of my chromebook

Hie I bought my S24 ultra in store and I can't find the needed invoice number on my receipt. Could you please help me. 

 

Lesley_W
EE Community Support Team

Hi @Nelson87 

If you still have your store paperwork, it should have an agreement number along the top. If you don't have that anymore, you could give our team a call on 150, and they can get that from your account. 

Let me know how you get on.

Lesley
 

Hi

I need this same information to claim chromebook.

I lost my paperwork when I got new phone.

Samsung ask my to provide this details

Product purchased ◦ Date of purchase ◦ Retailer name or logo ◦ Price paid

I call twice and nobody help me so far

Ali_A
EE Community Support Team

Thanks for joining us on Community @Piotrmakusek 

Did you purchase Chromebook online, over the phone or through a retail store? 

Ali 
 

My paperwork have agreement number but no invoice number. 

What should I do to claim the Fitbit 2?

Michael_D
EE Community Support Team

Hi @Abdulbasit551 

Welcome to the community.

Have you tried to use the agreement number when making the claim?

If that doesn't work, I'd recommend speaking to our customer service guides so they can check the account and find the invoice number for you.

Michael

mason123456
Visitor

EE IS FULL OF TRICKS LOL SO **bleep**E