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iPhone dispatch

BigTom1289
Visitor

So pretty sure when I ordered on 03/11/22 I was advised expected dispatch within 21 days. 

28 days later still awaiting my iPhone order, 12 pro max in black 128gb if anybody cares to check and update me on how long I’m likely to be waiting. 

3 REPLIES 3
Jed2004xxx
Established Contributor
Established Contributor

Your just as well asking a stranger in the street you’d get a more accurate answer than asking any of the EE staff, I’ve been phoning went into store and every time they say something different and now seeing people who ordered after me receiving their phones, it’s a joke 

Donz25
Established Contributor
Established Contributor

I ordered the same day as you too and told the same .. no update other than they are delayed !

@Jed2004xxx no one who ordered after you with the same model, spec and colour as you is receiving the device before you.   Can you back up that claim with actual proof ?   In case you’re not aware, China went into lockdown again, and the device is manufactured in China so this obviously had an impact on delivery times.   Unfortunately that is out of EEs control. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.