iPhone delivery

[Stapletonh276]

What is the current delivery time for Apple iPhone 16 Pro Max? My order was placed 10 days ago and the item dispatched within 24 hours. I live in a major city so I’m growing concerned that there is a problem. Where can I go to find out more? 

[Schockwave · Accepted solution]

Hello @Stapletonh276 ,

Welcome to the community,

I would suggest ringing customer service to find out, as we have no account access here, and they are best placed to check it for you.

[Peter_W]

Hey @Stapletonh276!
Welcome to the Community 😊

Which colour and storage version of the 16 Pro Max did you go for here?

Normally if it's showing as dispatched we'd expect this to be with our courier DPD, so it's worth downloading their app and registering with your delivery address.

Peter

[bristolian]

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@Stapletonh276 wrote:

I live in a major city so I’m growing concerned that there is a problem.

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Out of curiosity, why should the fact you live in a major city make a difference?

[Stapletonh276]

You're right--it shouldn't and I misspoke there. 

[Stapletonh276]

It was black titanium in 512GB. I checked the DPD app and it says I have no parcel activity. Will try customer service. Thanks!