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iPhone air

Chelsea22992
Explorer

Placed an order over the phone yesterday for iPhone air got confirmation email was ment to be next day delivery which would have been today order hasn’t moved past order placed I’ve had no other updates 

3 REPLIES 3
Peter_W
EE Community Support Team

Hey there @Chelsea22992 😊

Welcome to the Community!

I've had a double check and we're estimating next day delivery on all iPhone Air variants at the moment, so we would usually expect you to have had an update by now.

Occasionally online orders just need some extra checks or details, so I would recommend giving our customer care team a call.

Once connected with a Guide ask for digital sales, and they'll be able to ensure you're update on what's happening.

Peter

I’ve just had a message from DPD they are expecting my parcel. So should I receive it tomorrow? Thanks for your reply

Peter_W
EE Community Support Team

That's definitely a good sign, @Chelsea22992 😊

You should receive details on how to track this soon, but if there's anything at all you're unsure of, our team will be more than happy to help!

Peter