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iPhone 17 pro max delivery

Dawkins117
Explorer

Hi I had an issue online when preordering the new 17 pro max and called for you to say it wasn’t actually done so completed over the phone and was told Friday they are being delivered and still no updates on the app, is there any delays with the deliveries? Just worried it hasn’t been ordered, again!

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Dawkins117 

Check EE order tracking: https://ee.co.uk/help/orders

If this doesn't work then you'll need to speak to EE CS on 150.

Also download the DPD app.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Dawkins117 

Check EE order tracking: https://ee.co.uk/help/orders

If this doesn't work then you'll need to speak to EE CS on 150.

Also download the DPD app.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yeah tracker is at the very first step not saying it’s been dispatched or anything, will have to calm them I think just to be sure