19-09-2025 10:50 PM - last edited on 20-09-2025 10:08 AM by Michael_D
I didn’t receive any update abt pre order I phone 17 pro max
20-09-2025 09:49 AM
Hi @Bhaumik1707
Welcome to the community.
I know you'll be keen to get your hands on the iPhone 17 Pro Max.
I can see if we have any guidance on timescales for you.
Which colour and storage size did you order?
When was the pre-order placed?
Michael
20-09-2025 10:02 AM
Hy Michael
I placed order on 15 September
iPhone 17 pro max Deep Blue 256
20-09-2025 10:07 AM
Thanks @Bhaumik1707
That model is showing that there was an expected dispatch time of up to 21 days from when your order was placed. Once the stock is available, it'll be sent out to you by DPD and you'll get a notification from them to let you know when it will arrive.
Did you get a confirmation email when placing the order?
Michael
20-09-2025 10:44 AM
Yes I got confirmation mail with order number and view update option as well
20-09-2025 02:04 PM
@Bhaumik1707 Thanks for confirming you should be able to keep track of any updates via the information in your confirmation e-mail and you will be notified once dispatched as mentioned.
Alex
21-09-2025 10:23 PM
Any idea if the iPhone 17 pro max cosmic orange 1TB is available? I order mine on the 15th around 1:30 and still nothing in the tracking?