iPhone 17 Pro Max order

[Bhaumik1707]

I didn’t receive any update abt pre order I phone 17 pro max 

[Michael_D]

Hi @Bhaumik1707 

Welcome to the community.

I know you'll be keen to get your hands on the iPhone 17 Pro Max.

I can see if we have any guidance on timescales for you.

Which colour and storage size did you order?

When was the pre-order placed?

Michael

[Bhaumik1707]

Hy Michael 

I placed order on 15 September 

iPhone 17 pro max Deep Blue 256

[Michael_D]

Thanks @Bhaumik1707 

That model is showing that there was an expected dispatch time of up to 21 days from when your order was placed. Once the stock is available, it'll be sent out to you by DPD and you'll get a notification from them to let you know when it will arrive.

Did you get a confirmation email when placing the order?

Michael

[Bhaumik1707]

Yes I got confirmation mail with order number and view update option as well 

[Alex_H]

@Bhaumik1707 Thanks for confirming you should be able to keep track of any updates via the information in your confirmation e-mail and you will be notified once dispatched as mentioned.

Alex

[Nidsey]

Any idea if the iPhone 17 pro max cosmic orange 1TB is available?  I order mine on the 15th around 1:30 and still nothing in the tracking? 

[Bhaumik1707]

Before 2 day ago I Got mail abt I phone 17 Pro max order on track 

EE said Order on Track 

bt I don’t understand what’s it’s mean 

[Northerner · Accepted solution]

Hi @Bhaumik1707 

Have you checked EE order tracking: https://ee.co.uk/help/orders

You should also download the DPD app.

Thanks