iPhone 16 Pro Max 1 TB

Montasirali209 · ‎14-10-2024

iPhone 16 Pro Max 1 TB Desert titanium Ordered on 17th SEP still no update.

Any idea whether I would get the phone within 20th of this month?

Leanne_T · ‎15-10-2024

Thanks for coming to the community.

When placing the order the delivery guidance was expected dispatch in more than 28 days, once the device has been dispatched you will receive tracking details from DPD.

Thanks.

Leanne 🙂

View solution in original post

Northerner · ‎15-10-2024

Hi @Montasirali209

You'll need to keep checking EE order tracking:

https://ee.co.uk/help/orders

When your order is due DPD will text you. I would suggest downloading the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Montasirali209 · ‎15-10-2024

Well i always keep checking that but no changes on the status since the order.

How long do i have to wait more?

Leanne_T · ‎15-10-2024

Hi there @Montasirali209

Thanks for coming to the community.

When placing the order the delivery guidance was expected dispatch in more than 28 days, once the device has been dispatched you will receive tracking details from DPD.

Thanks.

Leanne 🙂