26-09-2023 04:30 PM
I haven’t had any text from DPD to say when my phone will delivered ,EE despatched it on Friday 22nd September
Solved! See the answer below or view the solution in context.
26-09-2023 08:20 PM
View solution in original post
26-09-2023 05:53 PM
Hi @Pi31
Welcome to the community.
Did you get a message from us to let you know the phone had been dispatched?
Was this an upgrade or new contract?
Leanne.
26-09-2023 08:27 PM
26-09-2023 09:52 PM
Pressed the wrong button , this issue hasn’t been resolved
27-09-2023 07:44 AM
Hi @Pi31,
If you download the DPD app and register your details, does it show any active parcels from EE?
James
27-09-2023 09:52 AM
Not that I can see
27-09-2023 09:56 AM
Please get in touch with Customer Care so a member of the team can check the status of your order.
They'll be happy to help.
