on 26-09-2023 04:30 PM
I haven’t had any text from DPD to say when my phone will delivered ,EE despatched it on Friday 22nd September
Solved! Go to Solution.
on 26-09-2023 08:20 PM
on 26-09-2023 05:53 PM
Hi @Pi31
Welcome to the community.
Did you get a message from us to let you know the phone had been dispatched?
Was this an upgrade or new contract?
Leanne.
on 26-09-2023 08:20 PM
on 26-09-2023 08:27 PM
on 26-09-2023 09:52 PM
Pressed the wrong button , this issue hasn’t been resolved
on 27-09-2023 07:44 AM
Hi @Pi31,
If you download the DPD app and register your details, does it show any active parcels from EE?
James
on 27-09-2023 09:52 AM
Not that I can see
on 27-09-2023 09:56 AM
Hi @Pi31,
Please get in touch with Customer Care so a member of the team can check the status of your order.
They'll be happy to help.
James