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iPhone 14

Reganstanton1
Investigator
Investigator

‎12-10-2022 04:35 PM

Hello I was just wondering I upgraded my phone yesterday evening along with a iPad the iPad turned up today but no phone no tracking number or anything 

0 Helpful
5 REPLIES 5
Schockwave
EE Community Star
EE Community Star

‎12-10-2022 05:35 PM

@Reganstanton1 , there is a backlog of this particular model, so you will receive notification from DPD the evening before delivery and one on the day of delivery with a one hour window. It will depend how many EE receive from Apple.

What colour, storage size and which IPhone 14 is it?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Reganstanton1
Investigator
Investigator
In response to Schockwave

‎12-10-2022 05:59 PM

iPhone 14 and it’s 128gb
Sent from my iPhone
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Reganstanton1

‎12-10-2022 06:17 PM

Which colour did you order @Reganstanton1?

James

0 Helpful
Reganstanton1
Investigator
Investigator
In response to James_B

‎12-10-2022 06:19 PM

Midnight

Sent from my iPhone
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Reganstanton1

‎12-10-2022 06:29 PM

Hi @Reganstanton1,

That model is currently in stock so it should be ready for dispatch. Our Customer Care Team will be happy to check the status of your order if you get in touch.

James

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