12-11-2022 02:19 PM
Hi, some told that the batch who places the order between last week of the October are getting there devices delivered, can somebody tell me if EE is getting restock in and people who places order start of the month will they receive it this next expecting days? Because when i place order the delivery time was 14 days and now on EE website is showing 28days, can someone give me a information about this.
Thanks
15-11-2022 09:00 AM
23-11-2022 05:07 AM
Hi Leanne,
I’m having the same problem. I ordered a iPhone 14 pro 128gb deep purple on the 13th November and at the time of the order it was “ expect despatch within 7 days “ and then a few days later it changed to “ expect despatch within 14 days “ and now a few days after that it’s “ expect despatch within 28 days “. Surely I should be getting my phone very soon? I get there is a backlog and a first come first serve system going on but I would never have ordered the phone if it was going to be more than the first 7 days it stated.
23-11-2022 08:10 AM - edited 23-11-2022 08:11 AM
Hi @landsons,
Welcome to the EE Community. 🙂
I'm sorry to hear your phone hasn't been dispatched within the estimated timeframe.
Back orders are being dispatched on a first come, first serve basis as stock arrives and you'll be sent a text with tracking details as soon as your delivery slot is confirmed.
If you'd prefer to switch to an in-stock model, please get in touch on 150.
James