iPad A16

FinMcFer · ‎03-09-2026

Hi, I ordered an iPad A16 on 28th August with dispatch stating 1 working day. It’s now 3rd September and I haven’t had confirmation that is has been dispatched and when I contact EE they are telling me to check DPD..but I don’t have a tracking number for them..can someone please help 😬

Chris_B · ‎03-09-2026

@FinMcFer You should have been sent a tracking number once a device is allocated to you. It’s also usually dispatched in one day not that it is dispatched in one day. Customer support should have been able to tell you if it’s been dispatched or if your order was actually accepted. You need to call again about this and hopefully you’ll get someone more helpful. But do check your spam folder in case.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

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Chris_B · ‎03-09-2026

@FinMcFer You should have been sent a tracking number once a device is allocated to you. It’s also usually dispatched in one day not that it is dispatched in one day. Customer support should have been able to tell you if it’s been dispatched or if your order was actually accepted. You need to call again about this and hopefully you’ll get someone more helpful. But do check your spam folder in case.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.