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cancel the order

akitohkhk
Explorer

hi

Now I found out that it's only half price for 6 months

so i want to cancel the order

please do not call me, please contact me by EMAIL/SMS

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @akitohkhk 

There is no customer account access on these forums. To cancel your need to call EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I don't speak English and I need EMAIL contact information

How do I cancel if I've had my contract less than 14 days and signed up online or over the phone?

 

If you signed up to your plan online or over the phone:

  1. fill in this cancellation form
  2. email it to channel.returns@ee.co.uk or post it to: 

    Channel Returns

    Mercia House

    Senhouse Road

    Darlington DL1 4YB

  3. EE team will be in touch with further instructions


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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