14-11-2023 01:59 PM
HI
I have been sent an email by EE as I want to cancel my sim only and get a mobile contract instead Can someone help me out as no one has responded to my email.
Chris
14-11-2023 02:04 PM
EE have no email contact for CS.
You can contact them on 150 from an EE mobile, or 0800 0798586 from any other phone.
14-11-2023 02:06 PM
Hi i got an email from Chanel.returns@ee.co.uk
14-11-2023 04:48 PM
Hi @mcmahonc27.
I would recommend following the advice provided and giving us a call on 150.
Katie
14-11-2023 05:38 PM
@mcmahonc27 wrote: Hi i got an email from Chanel.returns@ee.co.uk
If you emailed the address exactly as you typed it here, you would have received a bounce message.
There is wider help on https://ee.co.uk/help/orders/how-to-return-a-product-bought-within-the-last-14-days
