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Community Activity
Subject: Request for Assistance with Multi-Line Discount and Overcharged Amounts
ear EE Customer Service, I am writing to request urgent assistance regarding my account. I signed a two-year broadband contract with EE in September last year. The contract was arranged for me by Mr. Soran at the EE Store. I have three mobile li...
New order
Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if a...
Hello
I want to pay my bill i dont can to call to do nothing i dont can to call 150 its bloked
Openreach Engineer
Hi,I have moved into a rental property and signed up for EE's broadband package. They have arranged for an Openreach engingeer to visit the house to set this up, however there is already an Openreach Wifi port installed inside the house - do I still ...
EE orders starting with reference 'EE- XXXXX...' not being shipped
Hello,I hope someone at EE can help. I recently logged into my EE account and purchased 2 Apple Watches. These Apple watches are not part of a data plan but are simply the devices which have been purchased via the EE Shop. The order reference numb...
iPhone air
Placed an order over the phone yesterday for iPhone air got confirmation email was ment to be next day delivery which would have been today order hasn’t moved past order placed I’ve had no other updates
Fullfibre with terrible upload speeds
I’ve been on EE Full Fibre 900 for just over six months, and while my download speeds have been consistently excellent at around 800 Mbps, I’ve noticed that my upload speeds are persistently low — almost always capped at around 25 Mbps.I understand t...
Refund hasn’t came
Last Friday I ordered a plan £13.5 for 75GB but soon I realized that this data package was for a new SIM card rather than my original card, so I telephoned to cancel my order and apply for refund, but I haven’t received any message that my order is c...
iPhone 17 pro max delays
Hi Community. I ordered the iPhone 17 Pro Max as an upgrade on Sep 20 in hopes to get it by the time I start operationally as a paramedic in early November. My current phone doesn’t have the battery capabilities to survive a whole shift which is why ...
Leaving EE
Been offered a realisable price for 100GB with 3rd party provider. But wanna move my number from EE to that provider. I’m in the 14 day period. So how do i go on to cancel my contract without losing my number
