Wrong phone

Cblake27 · ‎07-06-2023

Hello I was sent the wrong phone I got sent the Samsung galaxy s23 and I was supposed to get the Samsung galaxy s23 ultra with a watch can this be sorted ASAP please ad I don't want this 1 and I paid a upfront cost

Chris_B · ‎07-06-2023

@Cblake27 you will have to call customer services about this. Just to add to add the watch is sent out 14+ days after you receive the device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎07-06-2023

@Cblake27 you will have to call customer services about this. Just to add to add the watch is sent out 14+ days after you receive the device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.