New order

[Fryedeggslol]

Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if ako order number means im approved or am I wasting my time ?

[semiilou92]

256gb 

[Linzi_H]

Hi @semiilou92 

For orders placed from 23/09/25 for the iPhone 17 Pro Max 256GB Cosmic Orange, you can expect dispatch within 28 days.

Linzi 

[Amandabel76]

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I placed an order on 24th September for the iPhone 17pro max and I still haven’t received it 

[Linzi_H]

Hi @Amandabel76 

Welcome to the Community!

Can you please let me know the storage size and colour you've ordered? I'll be able to check the stock information and let you know any current expected timescales for delivery.

Linzi 

[amandeepsingh]

This was an upgrade 

[Amandabel76]

Cosmic orange and 256gb 

Amanda 

[Mod edit: please don't provide personal details]

[Linzi_H]

For orders placed from 23/09/25 for the iPhone 17 Pro Max 256GB Cosmic Orange, you can expect dispatch within 28 days @Amandabel76 

Once stock is assigned to your order, you'll receive further updates. From there, DPD will then set a delivery date and timeslot, so please download the DPD app if you haven't already to keep an eye on things.

Linzi 

[Amandabel76]

Thank you so much 😊 

Amanda 

[Mod edit: removed personal details]

[Topher141]

Hello, 

Please could I also check my order? I have ordered an Iphone 17 Pro Silver 256gb.

Many thanks,

[Michael_D]

Hi @Topher141 

Welcome to the community.

I can have a look at the stock guidance.

What date did you place the order?

Was it the 17 Pro or the 17 Pro Max?

Michael