Where is my iPhone17?

[Emj2501]

I placed my order in 13th September and received confirmation of my order on 17th September. Since placing my order I’ve received three phone calls from ‘EE’ and I believe at least one of them to be a scam so I’m feeling quite nervous/apprehensive about my order. 
When I ordered it stated delivery would be on release day but this has not happened and no sign that it will arrive today either (day after release). Any ideas when I can expect to receive it? This is my first experience with EE and so far I’m not impressed. 

[Northerner · Accepted solution]

Hi @Emj2501 

Check EE order tracking: https://ee.co.uk/help/orders

You should also download the DPD app.

Thanks 

[Emj2501]

Thanks for replying. My tracking is showing ‘awaiting dispatch’. I’m so disappointed. Is this usual with preorders? I understood I’d have it on release day. 

[Northerner]

Hi @Emj2501 

Depending on stock supplied by Apple. Apple always create the fake demand and stock issue every year. 

Thanks