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Where is my SIM card?

WindandRay
Visitor

‎22-10-2022 08:39 PM

On 18, Oct, I bought a SIM card on EE official website, but I only received xko order number. I waited for a few days and didn't receive any update text. what should I do?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎22-10-2022 08:48 PM - edited ‎22-10-2022 08:50 PM

Hi @WindandRay 

Was this a PAYG SIM as these are sent second class. With the postal strike and backlog expect delays

If not then chech EE order tracking:

https://myaccount.ee.co.uk/orderdetails

Thanks 



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