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Urgent

Sampreetha
Visitor

‎22-04-2025 08:26 PM - last edited on ‎22-04-2025 08:27 PM by Skilled Contributor

I had no confirmation for my order placed for an EE SIM card with an existing mobile no. 
I need my order reference no. 
my mobile no. ************

please confirm my order via email 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎22-04-2025 09:26 PM

Hello @Sampreetha ,

Welcome to the community,

If you ordered a replacement SIM card or are a new customer and have ordered a SIM card, then they are sent out via second class post. Have you also checked your spam/junk folder?

This is not customer service, there is no account access and we have no idea who you are, this is a public forum. We cannot confirm your order here, you would have to ring customer service if you need an answer.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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