Upgrade

Spencer0809 · ‎15-01-2023

I received a message to say i can upgrade, went through the process but the tracking number wont work and its now saying i cant upgrade. The payment went to EE limited hatfield gb. Is this a scam or is genuine.

XRaySpeX · ‎15-01-2023

@Spencer0809 : You can no longer upgrade as you have just upgraded.

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Katie_B · ‎16-01-2023

Hi @Spencer0809.

Who did the message come from? was there a number provided?

Katie

Spencer0809 · ‎16-01-2023

It says its ee upgrade, just not had any other messages, emails or paperwork to sign come through. Not sure if its just a delay or ive gone through a dodgy link.

Katie_B · ‎16-01-2023

Hi @Spencer0809.

I would recommend giving us a call so our customer care team can check this is legit.

Katie

Spencer0809 · ‎16-01-2023

I have been in touch with EE and it is a fraud scam as theres no orders on my accound and the order number isn't valid on there end.

Christopher_G · ‎16-01-2023

Thanks for coming back to tell us, @Spencer0809.

Chris