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Upgrade

Beca2
Visitor

‎18-08-2022 09:28 AM

I ordered an upgrade of sim only, got an email confirmation but can't see any info on my EE about it or when it will take effect. 

Anyone know when it will start? Wondering if I've done something wrong, although the email says it's an upgrade, also says I won't get a new sim as it just changes on what I have.

Any help appreciated 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎18-08-2022 09:35 AM

@Beca2   You’ll get a text from EE when it’s changed over to the new tariff.  If you keep an eye on your EE account you’ll see it change over before you even get that text from EE.  It should be swapped after 24 hours as it’s an account change and it roughly takes that long.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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