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Upgrade questions

_bitter90s_
Established Contributor
Established Contributor

Quick question because I always think of  what I want to ask when I’m nowhere near a  EE shop🤣

I have an upgrade anytime phone can, I was told yesterday that I can take it into a store and they will send it off for me. So can I upgrade online and then bring in my old phone to sent back via the store? 

cheer for reading 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @_bitter90s_

Welcome to the community. 

If you upgrade online a returns pack will be sent to your home address for you to return the device. 

Katie

View solution in original post

1 REPLY 1
Katie_B
EE Community Support Team

Hello @_bitter90s_

Welcome to the community. 

If you upgrade online a returns pack will be sent to your home address for you to return the device. 

Katie