12-01-2023 09:56 AM
Ordered an iPhone 14 pro max on 28th of December when I try to track it it says Sorry, we can't show your order details right now.
Any help appreciate
12-01-2023 11:49 AM
Hi @smifffy.
Welcome to the community.
Please could you confirm what colour and memory size you ordered?
Speak soon,
Katie
12-01-2023 08:09 PM
This is the same case with me, I ordered an iPhone 14 Pro Max Silver 128GB, and it also tells me that I can't see my order details right now.
13-01-2023 08:14 AM
Hello @ollyhl.
I have checked our stock for the iPhone 14 Pro Max Silver 128GB and can see this is in stock.
When did you place your order?
Katie
13-01-2023 08:14 AM
29/12/22
13-01-2023 08:16 AM
Thanks for confirming @ollyhl.
I would recommend speaking with customer care who can take a further look into this.
Please give them a call on 150.
Katie