Upgrade - confirmation?

Lauramck84
Explorer

‎11-09-2022 02:03 PM

I upgraded phone this morning by phone? Should I have received confirmation as nothing came through yet?
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4 REPLIES 4
Shaz79
Established Contributor
Established Contributor

‎11-09-2022 02:18 PM - edited ‎11-09-2022 02:27 PM

@Lauramck84 I would of thought you would of had a email/text to confirm this as others including myself have had this correspondence to confirm the upgrade.

Shaz
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Leanne_T
EE Community Support Team

‎11-09-2022 02:25 PM - edited ‎11-09-2022 02:26 PM

Hi @Lauramck84 

If you give us a call on 150, the team will check the order and provide you with your tracking number for the online tracking. 

Leanne. 

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Lauramck84
Explorer

‎11-09-2022 03:53 PM

Won't allow me to reply in topics - I called 150 as advised and they said would send email - but again nothing has came through
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Chris_B
EE Community Star
EE Community Star
In response to Lauramck84

‎11-09-2022 04:01 PM

@Lauramck84   Have you checked your spam folder ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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