Updated on upgrade order status

[Julietbravo7]

Hi I upgraded on 29 th November new phone hasn’t been delivered it said next day delivery 

[Leanne_T]

Hi @Julietbravo7

Thanks for coming to the community. 

Which model phone, including size and colour have you ordered? 

Leanne 🙂

[Julietbravo7]

iPhone 13 Pro Max black

[Leanne_T]

Thanks @Julietbravo7

Which model size such as 128GB? 

Leanne.

[Julietbravo7]

128gb 

[Leanne_T]

Thanks @Juiletbravo7

Could this be the iPhone 13 Pro? or, the iPhone 14 Pro Max? 

We don't seem to have the iPhone 13 Pro Max.

Leanne

[Julietbravo7]

[Mod edit: Image rejected as it contained personal information]

[Leanne_T]

Perfect thanks @Julietbravo7, sorry I didn't realise this was a good as new order. 

If you give us a call on 150, the team will check the order and give you an update on when this will arrive 🙂

Leanne.

[Julietbravo7]

What number if I’m ringing from another network 

[Leanne_T]

You can call 0800 079 8586 @JulietBravo 

Leanne 🙂