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Update on order

Kizzy252525
Investigator
Investigator

‎06-01-2023 10:57 PM

Hi,

So I've placed an order on the 5/1/23, received order confirmation, called EE for security verification. When upgrading it said it usually is despatched within the next working day. The next working day has come and gone and there's no further update and I'm unable to track my order. 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎07-01-2023 08:34 AM

Hi @Kizzy252525

Thanks for coming back to us. 

Which model phone, including size and colour have you ordered? 

Thanks. 

Leanne 🙂

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Kizzy252525
Investigator
Investigator
In response to Leanne_T

‎07-01-2023 09:06 AM

Samsung Galaxy S22
256GB Phantom Black
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Leanne_T
EE Community Support Team
In response to Kizzy252525

‎07-01-2023 09:12 AM

Hi @Kizzy252525

I have checked our current stock and it is showing as available to order and usually despatched within 14 days.

As soon as there is an update regarding your order you will be notified. 

If you would like to discuss the order and possibly change this to a device available for immediate dispatch please call us on 150. 

Thanks. 

Leanne.

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