@Aheaden74 No because I’m his isn’t customer services it’s a public forum that has no access to your account, it’s also not a place to post private information like an order number.
You’ll have to call customer services about this. Don’t forget it’s Christmas and there has only been two working days so far this week.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
