19-10-2022 10:08 AM
Hello,
I ordered a iPad 2021 64gb in space grey yesterday and received a order number however when I try to track it says the tracking status is not available.
Do you know why this might be?
Solved! See the answer below or view the solution in context.
19-10-2022 01:59 PM
The model is in stock and expected to be dispatched within 24 hours, @Staceyholt.
If you haven't heard anything by the morning, it may be worth checking your order with our Mobile Care team.
Chris
View solution in original post
19-10-2022 12:47 PM
Hi @Staceyholt
Welcome to the community.
Does the reference number you're using begin with XK? Did you receive another email with a tracking number?
19-10-2022 01:44 PM - last edited on 19-10-2022 02:12 PM by DanielPA
Yes it started with xk. No I’ve received no further emails.
