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Track My Order

Antt71
Investigator
Investigator

‎19-10-2022 02:12 PM

Hi 

I place an order today for an iphone got a mail saying there will send delivery details but i when i tracked the order it says no information, will i justv wiat till i get a text 

Thanks  

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎19-10-2022 02:15 PM

@Antt71  Have you received a tracking number?   You’ll get that once a device is activated to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Antt71
Investigator
Investigator
In response to Chris_B

‎19-10-2022 02:17 PM

Hi Chris 

I just got a mail confirmation order number i haven't received a tracking number 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Antt71

‎19-10-2022 02:18 PM

@Antt71  Depending what iPhone model you ordered colour and storage size, you might have a waiting period as there is a backlog of orders on certain model iPhones. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Antt71
Investigator
Investigator
In response to Chris_B

‎19-10-2022 02:25 PM

Hi Chris 

Understood mate i will wait to see if i get a text/mail with the tracking number... Thanks for the information 

0 Helpful