13-02-2022 12:34 PM
Hi, I’m unable to track my order due to you saying the order number being wrong?
I can’t phone EE because my mobile isn’t with EE and it won’t accept it.
My upgraded broadband I was told should be complete on 11th Feb 2022 and I should have received a text and a new routers neither have arrived. Please help
13-02-2022 01:21 PM
Hi and welcome to the form. You mobile does not have to be with EE to contact them, just call the 0900 number below - option 3.
Calling from EE mobile 150
Free to pay monthly
25p per call on pay as you go
Calling from EE landline
0800 079 8586
From another provider
0800 956 6000