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Text Message Asking Me To View Documents

PixelSpawn
Investigator
Investigator

‎13-09-2025 11:02 AM

Hi,

I got text from EE saying 'A new document for my phone is now available'. Please share a direct link that will take me to the documents section as I already spent 15 minutes trying to find it.

Thanks.

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎13-09-2025 12:51 PM

@PixelSpawn , with the EE App, click on Manage at the bottom then  Mobile and Sims and then scroll down to Your documents and click on view documents. I presume it is the same if using the website logging into your account.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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PixelSpawn
Investigator
Investigator
In response to Schockwave

‎13-09-2025 01:04 PM

Thank you. Do you think it is a good design? It would probably take me an hour to get to the Documents without your help. Ridiculous!

Once I opened Documents, there were no new documents there. Newest is from 2024. How can I view the one from the text message? I can't attach screenshots on this forum.

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