14-03-2026 06:30 PM
Hello, I placed an order for IPhone 17 Pro Max 256 in Silver yesterday via telephone. I got an email confirmation saying it’s confirmed. But I cannot track order? No dispatch email either, when is this due to be delivered?
prior to contacting you via telephone I placed an order myself online that did not submit successfully due to an error, hence why I called through and submitted order via tel.
14-03-2026 08:12 PM
@akattaaannn It says online that that model spec is
“ Usually despatched within 7 days”
You can’t track anything if nothing is allocated to you.
15-03-2026 09:30 AM
Hi @akattaaannn
As @Chris_B mentioned, the estimated dispatch time for the iPhone 17 Pro Max 256GB Silver is currently 7 days.
Once there is stock available for your order, you'll get a text or email from DPD, or a notification in the DPD app if you have that, to let you know how to track and when it will be delivered.
Michael