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Mandymoo4 · ‎18-12-2022

Upgraded phone to iPhone 11 on mon 12 dec, got an order number but can’t track it. It’a Xmas present for my daughter too. It’s says dispatched in 1 day

Northerner · ‎18-12-2022

Hi @Mandymoo4

If the tracker isn't available you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner · ‎18-12-2022

Hi @Mandymoo4

If the tracker isn't available you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

anjasola · ‎18-12-2022

Had the same situation/problem last week ,I would suggest you call 150 apparently EE experiencing some orders not progressing properly.