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Sim only plan

jordaneisbjerg
Visitor

‎31-05-2023 01:58 PM

Ive just signed up for a sim only plan to bring my account over from o2 to ee and on my confirmation page where it says my order is sucsessfull it is showing an error message " We need to confirm some details, We’ll call you within the next 48hours to discuss your order."

 

What is this? 😢

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎31-05-2023 03:19 PM

Hello @jordaneisbjerg. 

Welcome to EE. 

Your order has been received, however, the team may need to confirm if a few things regarding your order. 

Katie

0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor

‎31-05-2023 03:45 PM

Should you not receive or miss the call, you can contact EE Customer Services on 0800 956 6000 in order to escalate matters.

0 Helpful